Oracle is seeking a Senior Consultant to Support Engineer with experience in Java and application monitoring. The role involves troubleshooting production issues, leveraging existing products, and collaborating with teams to improve technology and processes. This position requires experience in SLA management and escalation to contribute to organizational stability.
Requirements
- Bachelor's degree in computer science engineering or related field, or equivalent work experience.
- Experience in SLA management and Prod critical issues monitoring, escalation and resolution.
- Exposure in ServiceNow Portal and organizational change procedures.
Benefits
- Competitive benefits
- Flexible medical, life insurance, and retirement options
- Volunteer programs