Senior Coordinator, Payroll (Hybrid)

We are seeking a detail-oriented and proactive Sr. Coordinator to join our team. In this role, you’ll be a key contributor in ensuring accurate and timely payroll processing, with a strong focus on garnishment and wage order management. You’ll collaborate closely with HR, Finance, and external agencies to support employees and maintain compliance with payroll policies and regulations.

Requirements

• Serve as the garnishments subject matter expert (SME) and process owner for U.S. payroll garnishments and wage orders.
• Provide prompt, reliable, and accurate customer support for payroll-related inquiries.
• Collaborate with HR and Finance teams to interpret and apply policies and guidelines.
• Maintain and update documentation for payroll garnishment processes.
• Analyze payroll-related financial data to support reporting and metrics development.
• Review work regularly for accuracy and completeness; correct discrepancies as needed.
• Perform complex payroll calculations, data entry, and labor cost analysis.
• Partner with the Garnishment Center of Excellence (COE) to support employee case resolution and manage escalations.
• Initiate and manage garnishment/wage order refund cases in ServiceNow (SNOW).
• Review HR data and garnishment reports to identify employees on leave or terminated; communicate with agencies accordingly.
• Investigate and resolve monthly garnishment/wage order variances as part of General Ledger reconciliation.
• Act as a liaison with external agencies for garnishment/wage order clarification and inquiries.
• Participate in discussions and initiatives involving garnishment/wage order processes as a subject matter expert.
• Manage the receipt and processing of payroll mail received at the Greenville, TX site.
• Support additional payroll operations and backup functions as assigned by management.

Benefits

• parental (including paternal) leave
• flexible work schedules
• achievement awards
• educational assistance and child/adult backup care