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TELUS
Senior Customer Solutions Architect- Service Now platform
Join TELUS as a Senior Customer Solutions Architect in Edmonton, leveraging ServiceNow expertise to drive successful implementations. Enjoy competitive benefits and career growth.
Direct Hire
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Discovery
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
May 9, 2025
We are seeking a Senior Customer Solutions Architect to work with our ServiceNow platform. As a key member of our TELUS Business Enterprise Service Management Practice, you will bridge the gap between our Sales team and prospective customers, ensuring the successful implementation and adoption of ServiceNow solutions.
Requirements
- Strong organizational skills and time management
- Experience delivering discovery and requirements workshops, Proof of Concepts, and engaging software demonstrations
- Experience and/or certifications with one or more ServiceNow modules
Benefits
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
Requirements Summary
3+ years' experience in a ServiceNow consulting role, experience delivering discovery and requirements workshops, and experience with one or more ServiceNow modules
