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ServiceNow
Senior Customer Success Manager (P) _B'lore/Mumbai/Delhi
Join ServiceNow as a Senior Customer Success Manager in Bangalore. Drive product adoption, provide technical guidance, and leverage your ServiceNow expertise.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 29, 2025
ServiceNow is seeking a Senior Customer Success Manager to act as an advocate for customers, oversee a portfolio of customers, and drive adoption and usage of their ServiceNow products. The role involves technical guidance, use case creation, issue resolution, and collaboration with other teams. This is an in-person position based in Bangalore, Karnataka, India.
Requirements
- Experience in integrating AI into work processes.
- Minimum 8 years of related work experience.
- Creativity and independent project management skills.
- ServiceNow certifications (FD21).
Requirements Summary
8+ years experience with AI integration. Strong project management and ServiceNow certifications are needed. Independent thinking & problem-solving skills are required
