RBC

Senior Data Scientist - IT Infrastructure

Join RBC in Toronto as a Senior Data Scientist to enhance IT operations using AI and ServiceNow. Requires 2+ years in data science, Python, SQL, and big data tools. Competitive benefits included.

ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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IT Service Management
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Incident Management
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Predictive Intelligence
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
March 31, 2025

RBC's Intelligent Operation team is looking for a Senior Data Scientist to develop AI-driven solutions that enhance and optimize IT operations. In this role, you will be instrumental in designing, building, and deploying data science models that solve complex challenges in the IT domain.

Requirements

  • Develop and enhance AI solutions
  • Understand stakeholder needs
  • Data exploration and analytics
  • Visualization & Reporting
  • Machine Learning Development
  • Must-Have: Over two years of hands-on experience developing data science and machine learning solutions.
  • Must-Have: Advanced degree in Computer Science, Statistics, Mathematics, Engineering, or a related quantitative field.
  • Must-Have: Strong proficiency in Python and SQL for data analysis and model development.
  • Must-Have: Hands-on experience with big data tools such as Spark and Hadoop.
  • Must-Have: Deep understanding of ML/AI algorithms, including supervised/unsupervised learning, deep learning, NLP, and graph analytics.
  • Must-Have: Experience working with Large Language Models (LLMs) and Generative AI.
  • Must-Have: Expertise in cloud platforms such as AWS for ML model deployment and data infrastructure.
  • Must-Have: Strong ability to bridge technical and non-technical stakeholders, translating complex concepts into actionable insights.
  • Nice-to-Have: Familiarity with networking, system administration, and storage.
  • Nice-to-Have: Knowledge of ServiceNow and IT service management processes.
  • Nice-to-Have: Familiarity with AIOps platforms (e.g., Moogsoft, Dynatrace, Splunk) or observability tools.

Benefits

  • Comprehensive Total Rewards Program including bonuses and flexible benefits
  • Competitive compensation
  • Commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work

Requirements Summary

Must-Have: 2+ years of experience, Advanced degree, Proficiency in Python, SQL, Spark, Hadoop. Nice-to-Have: Networking, system administration, storage, ServiceNow, AIOps