Senior Director, People Operations

HubSpot is seeking a Senior Director of People Operations to lead the evolution of a world-class, AI-enabled HR service delivery model. This role will focus on scaling the organization, improving employee experience, and driving operational excellence. The ideal candidate is a solutions-oriented systems-builder who thrives in ambiguity and embraces innovation.

Requirements

• 10+ years of leadership experience in People Operations, HR Service Delivery, or HR Transformation.
• Proven success implementing global HR platforms (e.g., ServiceNow, Workday).
• Experience driving AI, automation, and digital service innovation in HR or related functions.
• Strong program management capabilities and experience overseeing compliance-sensitive processes.
• Deep familiarity with data-driven decision-making and continuous improvement methodologies.
• Experience managing managers and leading geographically distributed teams.

Benefits

• Competitive salary
• Comprehensive health insurance
• Paid time off