Senior Director, Platform Business Product Management

ServiceNow is seeking a Senior Director of Platform Business Product Management to lead the company's platform capabilities. This role focuses on connecting employee experiences to AI-powered interactions, portals, and search features, and ensuring a consistent and scalable platform experience. The director will align platform capabilities with ServiceNow’s strategic goals and partner with multiple departments to deliver high-impact solutions.

Requirements

• 10+ years of Product Management experience spanning business and technical domains.
• Experience in integrating AI into work processes.
• Deep understanding of AI/ML application in enterprise environments.
• Experience navigating federated or domain-led organizations.
• Fluency in systems thinking and alignment between strategic and technical tradeoffs.