ServiceNow

Senior Engagement Manager

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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 24, 2025

ServiceNow is seeking a Senior Engagement Manager to manage key initiatives and contribute to customer innovation. The role involves leading cross-functional teams, delivering strategic projects, mentoring customer outcomes, and identifying gaps in project plans. ServiceNow is a leading provider of AI-enhanced technology with customers including major corporations.

Requirements

  • Experience in integrating AI into work processes.
  • Minimum 12 years of high-tech/SaaS industry experience.
  • 8+ years in Customer Engagement roles.
  • Strong cross-functional, technical Project Management experience.
  • Prior experience with ServiceNow products (Enterprise).
  • Bachelor's degree in computer science or engineering (preferred).

Benefits

  • Flexible work arrangements
  • Remote work options

Requirements Summary

12+ years of high-tech/SaaS experience. Bachelor's degree in related field. 8+ years in Customer Engagement. ServiceNow experience is expected