Senior EUC Automation Engineer

Coupang is a rapidly growing e-commerce company focused on making shopping, eating, and living easier. They are looking for a Senior EUC Automation Engineer to architect advanced automation frameworks, lead cross-platform integrations, and drive quality and security across enterprise IT systems. The role involves leading an EUC team and shaping the automation strategy for the End User Computing (EUC) team, ensuring scalable, secure, and compliant solutions.

Requirements

• Architect and implement advanced API-driven integrations and automation workflows between Intune, Entra ID, ManageEngine, Active Directory, Outlook, and other enterprise systems using expert-level PowerShell scripting.
• Design, implement, and manage Azure services such as Blob Storage, PIM, Key Vault, and Enterprise Applications, automating provisioning, access controls, and operational workflows for secure cloud governance.
• Engineer and support ServiceNow API integrations and ITSM automations for real-time updates to incident, asset, and change management workflows.
• Oversee enterprise privileged access management (EPM) platforms like ABR and CyberArk, implementing secure credential lifecycle automation and session monitoring.
• Manage hardware recovery and device security using platforms like Absolute, automating device freeze, recovery, and audit trail workflows.
• Design and maintain structured, customizable data tables using SharePoint, Airtable, Smartsheet, Google Sheets or ServiceNow to support EUC operations and ensure data integrity.
• Lead application deployment and upgrade strategies across ManageEngine and Intune, including pilot and production rollouts for VDI, Citrix, and Remote Desktop environments.
• Utilize PSADT and other modern tools to manage full application lifecycle tasks without relying on traditional packaging methods.
• Troubleshoot application installation issues using log analysis from Intune, SCCM, and other sources, and perform root-cause investigations for legacy and modern packages.
• Conduct application compatibility testing across Windows OS versions and leverage virtualization technologies to enhance deployment reliability.
• Apply knowledge of bash, shell, and Python scripting to extend automation capabilities across platforms.

Benefits

• Hybrid work model