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DTCC
Senior IT Business Analyst
Join DTCC in Tampa as a Senior IT Business Analyst. Leverage ServiceNow and AI/ML to drive digital transformation. Competitive pay, flexible hours, and benefits.
Direct Hire
Senior
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Change Management
DevOps
IT Service Management
Incident Management
Security Operations
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 18, 2025
DTCC is seeking a Senior IT Business Analyst to drive enterprise transformation and enable intelligent digital capabilities. This role involves translating business needs into actionable insights, supporting AI/ML deployments, and influencing organizational adoption of innovation. The position blends business analysis, change management, and emerging technologies, particularly AI/ML.
Requirements
- Tools: JIRA, Microsoft Office Suite, Microsoft CoPilot, ServiceNow, Snowflake, Ansible
- Frameworks: Strong knowledge of ITIL, Agile, and DevSecOps methodologies
- Analytical Mindset
- Communication Skills
- Adaptability
- ITIL 4 Foundation (Preferred)
Benefits
- Competitive compensation
- Comprehensive health and life insurance
- Pension / Retirement benefits
- Paid Time Off
- Personal/Family Care
- Flexible hours (3 days onsite, 2 days remote)
Requirements Summary
Strong analytical & communication skills are needed. Familiarity with ITIL, Agile, and DevSecOps is a plus. ITIL 4 Foundation is preferred
