Senior IT Business Systems Analyst

We are looking for a Senior Business Systems Analyst to join our dynamic team of project delivery professionals within the Oversight and Assurance vertical of Corporate Technology. The successful candidate will be a strong collaborator that works closely with project team members, business partners and technical experts, using strong analysis and critical thinking skills to understand business needs and manage requirements through to implementation.

Requirements

• 8-10 years' experience as a business systems analyst documenting process maps and workflow diagrams, business requirements, gap analysis, use cases, user stories, business rules, scenario analysis, functional requirements, non-functional requirements, testing summary, operating procedures, data models, value stream maps, Traceability Matrix, Acceptance Criteria, Impact Assessments, etc.
• University or College education in Computer Science, Computer Engineering, Management Information Systems, Commerce, Business Administration or a related field, or equivalent combination of education and experience
• Expert knowledge in Power BI Report development using both Power BI Desktop and Power BI Report Builder
• Experience with Jira, Confluence, ServiceNow and SharePoint platforms
• Strong analytical and problem-solving skills, particularly critical thinking, with a strong attention to detail and adaptability to change
• Customer centric approach to problem solving with the ability to collaborate, resolve conflicts, and reach consensus with others
• Demonstrated knowledge of how the business uses technology to meet business goals and strategies
• Ability to apply deep understanding of the business areas and the impact technology has on the customer experience
• Excellent oral, written and interpersonal communications skills, with the ability to translate complex technical subject matter in business terms for executive audiences, succinctly and professionally
• Ability to lead team members through the decision-making process, while considering the relative cost and benefits of potential actions to choose the most appropriate one, working with data to identify patterns, collaborating with others, and use solid judgement to form conclusions that may challenge conventional wisdom
• Ability to work in a virtual team environment, facilitating and contributing to work across geographies and across other functional teams
• Strong organizational skills with the ability to manage multiple competing projects and priorities under time pressure without compromising quality
• Ability to adapt to changing priorities
• Ability to influence and negotiate win-win outcomes among cross-functional teams
• Ability to grasp concepts quickly and to work independently with minimal direction
• Experience with IT project methodologies, processes, and practices; experience in both waterfall and agile methodologies is an asset
• Experience and proficiency with industry frameworks such as ICOFR, IFRS17, OSFI, SOC2, ISO, CIS, SWIFT, NIST is an asset
• Training or certifications in BA related best practices and methods, such as ITIL, Lean Six-Sigma, BPMN, and UML is an asset
• Accreditation in Business Process and/or Systems Analysis, such as IIBA's Certified Business Analysis Professional (CBAP), is an asset

Benefits

• Base salary between $70,500.00 - $117,400.00 annually
• Additional variable compensation components of our total compensation (i.e. annual bonus, commission etc)
• Career opportunities with a strong and successful company that’s trusted by millions of Canadians to do the right thing