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KPMG Global Services
Senior-KDNI
Consulting
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Service Management
Integration Hub
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 6, 2025
This Senior-KDNI position focuses on ServiceNow implementation projects, partnering with ServiceNow Consultant, scrum methodology, and customer-driven solutions. The role involves technical design, automation, and proactive development of ServiceNow applications for clients, potentially encompassing solutions architecting and innovation.
Requirements
- Prior working experience in ServiceNow Implementation projects (not enhancements, managed services).
- Knowledge & experience of one or more ServiceNow applications (ITSM & GRC, SECOPS, HRSD, CSM) in ServiceNow Platform.
- Awareness of best development practices during implementation.
- Strong track record of managing complex ITSM tool deployment.
- Experience with agile methodology in an ITIL-focused approach.
- Excellent communication, collaboration, analytical, and presentation skills.
- Ability to work under pressure and manage conflicting deadlines.
- Knowledge of integration frameworks in ServiceNow.
- Ability to participate in strategic initiatives and foster team development
Requirements Summary
Experience with ServiceNow implementation projects. ServiceNow application knowledge & experience with Scrum methodology. Agile methods & problem-solving skills required
