KPMG Global Services

Senior-KDNI

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Service Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
October 6, 2025

This is a full-time position for a Senior ServiceNow Consultant focusing on ServiceNow Implementation projects. The ideal candidate will have a strong track record managing complex ITSM tool deployments and strong communication skills, as well as being capable of working under pressure and adopting agile methodology. They will be responsible for designing technical solutions, designing solutions, fostering high-performance teams, and driving process improvements.

Requirements

  • Prior experience in ServiceNow Implementation projects only (Not enhancements, Managed services)
  • Knowledge & experience of one or more ServiceNow applications (ITSM & GRC, SECOPS, HRSD, CSM) in ServiceNow Platform
  • Awareness of best development practices during implementation
  • Strong track record of managing complex ITSM tool deployment
  • Exposure to ITIL Framework, IT Management Tools
  • Understanding of agile methodology

Requirements Summary

Experience in ServiceNow implementation only. ServiceNow & ITSM applications knowledge. Understanding of agile methodologies