KPMG Global Services

Senior-KDNI

Join KPMG Global Services in Pune as a Senior-KDNI. Lead ServiceNow implementations, utilizing ITSM, GRC, SECOPS, and CSM. Agile experience required.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Service Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 25, 2025

The role is for a Senior-KDNI focused on ServiceNow Implementation projects. This independent contributor will be responsible for designing and implementing ServiceNow solutions, adopting Scrum methodologies, and facilitating process improvements within the IT department. Strong communication and collaboration skills are essential.

Requirements

  • Prior experience in ServiceNow Implementation projects
  • Knowledge of ServiceNow applications (ITSM, GRC, SECOPS, HRSD, CSM)
  • Exposure to ITIL Framework and IT Management Tools
  • Experience with agile methodology
  • Ability to work under pressure and handle complex timelines

Requirements Summary

Previous ServiceNow implementation experience is required. Expertise in ITSM, GRC, SECOPS, and CSM is needed. Knowledge of agile methodologies and ITIL is essential