KPMG Global Services

Senior-KDNI

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Service Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
October 8, 2025

This Senior-KDNI position focuses on ServiceNow implementation, requiring experience working on ServiceNow implementation projects only. The role involves designing technical solutions, acting as a Solution Architect/Senior developer, and collaborating with various stakeholders. Ideal candidates are strong communicators, strategic leaders, and proficient in agile methodologies.

Requirements

  • Prior working experience in ServiceNow Implementation projects only (Not enhancements, Managed services)
  • Knowledge & experience of one or more ServiceNow applications (ITSM & GRC, SECOPS, HRSD, CSM) in ServiceNow Platform
  • Awareness of best development practices during implementation
  • Strong track record of managing complex ITSM tool deployment
  • Exposure to ITIL Framework, IT Management Tools
  • Experience with agile methodology

Requirements Summary

Prior ServiceNow implementation experience is key. ServiceNow platform expertise and knowledge of ITIL/ITSM frameworks. Agile methodology exposure is vital