KPMG Global Services

Senior-KDNI

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Service Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
October 6, 2025

This role is for a ServiceNow Consultant focusing on Implementation projects with no enhancements or managed services. Candidates should have experience with ServiceNow applications (ITSM, GRC, HRSD, CSM) and a strong track record of managing complex deployments. The consultant will contribute to innovative solutions and automation of processes. The role involves working in a fast-paced, agile environment.

Requirements

  • Prior working experience in ServiceNow Implementation projects
  • Knowledge & experience of one or more ServiceNow applications (ITSM & GRC, SECOPS, HRSD, CSM)
  • Awareness of best development practices during implementation
  • Strong track record of managing complex ITSM tool deployment
  • Exposure to ITIL Framework, IT Management Tools
  • Experience with agile methodology for implementing ServiceNow in scrum-based approach
  • Excellent communication and collaboration skills

Requirements Summary

Experience in ServiceNow implementation. Knowledge of IT tools and ITIL. Agile experience for ServiceNow implementation in scrum