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KPMG Global Services
Senior-KDNI
Consulting
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Service Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 6, 2025
This Senior ServiceNow Implementation Consultant role involves leading ServiceNow implementation projects for clients, ensuring a strong track record of managing complex ITSM tool deployment and fostering the development of high-performance teams. The consultant will design technical solutions, facilitate sprint development using Agile methodologies, and automate processes to enhance system efficiency.
Requirements
- Prior working experience in ServiceNow Implementation projects (not enhancements, managed services).
- Knowledge and experience of one or more ServiceNow applications (ITSM & GRC, SECOPS, HRSD, CSM).
- Awareness of best development practices during implementation and coaching other team members.
- Strong track record of managing complex ITSM tool deployment.
- Exposure to ITIL Framework and IT Management Tools.
Requirements Summary
Prior ServiceNow experience needed. Strong understanding of ServiceNow applications is required. Agile methodology experience essential. Strong communication & analytical skills desired
