ServiceNow

Senior Machine Learning Engineer

Senior Machine Learning Engineer at ServiceNow, Hyderabad. Design LLM pipelines using LangChain/LangGraph. 4-6+ years AI/ML experience, Python/Java proficiency required. Competitive benefits, visa sponsorship, 4-day work week.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Predictive Intelligence
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
December 4, 2025

ServiceNow is a global market leader in AI-enhanced technology, and we're looking for a Senior Machine Learning Engineer to join our Agentic AI team. You'll design, implement, and optimize LLM pipelines using frameworks such as LangChain and LangGraph, and contribute to research initiatives in agent learning and agentic evaluation methodologies.

Requirements

  • 4 to 6+ years of hands-on experience designing and building AI/ML pipelines and solutions
  • Proficiency in Python (ML libraries and GenAI/LLM frameworks) and Java for enterprise application development and object-oriented design
  • Practical experience with LLM frameworks such as LangChain and LangGraph, as well as leading vendor SDKs and APIs (OpenAI, Anthropic, etc.)
  • Strong expertise in prompt engineering and designing agentic reasoning workflows and pipelines
  • Solid understanding of ML evaluation techniques, with hands-on experience implementing model monitoring and metrics

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

Requirements Summary

4-6 years of experience in AI/ML, proficiency in Python and Java, experience with LLM frameworks, and expertise in prompt engineering