EXL

Senior Manager

Senior Manager - ServiceNow Developer at EXL, Noida. Design & maintain ServiceNow applications, workflows, integrations. 5-8 yrs exp, ITSM/Portal expertise, API proficiency required.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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IT Service Management
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Integration Hub
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Now Platform App Engine
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Service Catalog
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Service Portal
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
November 17, 2025

As a ServiceNow technical developer, you will be responsible for designing, developing, and maintaining applications/module on the ServiceNow platform. You will collaborate with stakeholders to gather requirements, architect solutions, and implement custom applications, workflows, and integrations to enhance business processes.

Requirements

  • 5 to 8 years' technical experience in Service Now & Custom /Scoped application development
  • Solid understanding of Snow Architecture & Modules (ITSM/IT Service Portal/Asset Management & Workplace Service Delivery)
  • Proficiency in analysis, design, development, testing, implementation, and maintenance of UI/UX in Snow
  • Expertise in building service requests forms/requests items, Taks flows and workflows as per EXL functions requirement
  • Proficiency in Configuration/Customization of the Snow platform
  • Ability to Develop integrations with external systems using ServiceNow APIs, REST, SOAP, and other integration methods

Requirements Summary

5-8 years of experience in ServiceNow, proficiency in analysis, design, development, and maintenance of UI/UX, and expertise in building service requests forms and workflows