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ServiceNow
Senior Manager, Expert Services
Join ServiceNow as a Senior Manager, Expert Services in West Palm Beach, FL. Lead implementation projects, mentor teams, and drive customer success using ServiceNow expertise.
The Mothership
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 1, 2025
The Senior Manager, Expert Services role is a leadership position that oversees the delivery of implementation projects, provides guidance to customer outcomes engagement management staff, and ensures adherence to the Global Services Delivery Framework. The role requires strong collaboration and relationship building with account teams and partners, as well as the ability to resolve delivery challenges quickly and effectively.
Requirements
- 5+ years of leadership experience in a professional services organization
- 10+ years of consulting experience for complex, global organizations
- Experience in leading and mentoring a team of twenty or more employees
Benefits
- Opportunity to work with a global market leader
- Access to innovative AI-enhanced technology
- Chance to make a meaningful impact on customer success
Requirements Summary
5+ years of leadership experience, 10+ years of consulting experience, ability to lead and mentor a team
