MSD

Senior Manager, Infrastructure Engineer, Data Storage and Protection

Join MSD in Hyderabad as a Senior Manager, Infrastructure Engineer, focusing on Data Storage and Protection. Leverage ServiceNow and AWS skills to drive innovation.

ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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Change Management
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DevOps
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IT Service Management
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Incident Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
July 17, 2025

We are seeking a Senior Manager, Infrastructure Engineer, Data Storage and Protection to join our global healthcare biopharma company in Hyderabad. The successful candidate will be part of a team that drives innovation and execution excellence, using data, analytics, and insights to drive decision-making. As a senior enterprise storage solutions & DevOps engineer, you will be responsible for building and supporting services to manage storage environments for various on-premises and hybrid cloud solutions.

Requirements

  • 7-10 years of relevant IT technical experience in enterprise storage solutions, cloud providers, and disaster recovery
  • At least 4-5 years of relevant experience in support and or engineering role, hands-on experience using AWS Cloud, Traditional storage domain, and infrastructure as Code practices
  • Excellent knowledge of AWS storage services (FSx, EFS and S3) and deployments
  • Experience building solution using AWS Services Lambda, Event Bridge DynamoDB and CloudWatch etc.
  • Hands-on experience with Infrastructure as Code (IaC) technologies Ansible, CloudFormation, and Terraform
  • Experience with scripting language such as Python or Unix shell scripts with strong focus towards automation
  • Experience with software solution design and documentation
  • Code development using GitHub Tool and Git Code Management Practices
  • Experience and knowledge of using GitHub Actions or Jenkins for CI/CD
  • Designing and deploying AWS services using solution design and deployment approach
  • Ability to articulate the solution requirements, present solution to customers and build solution using automations wherever applicable
  • Experience with developing self-services using ServiceNOW SRM will be an advantage for this role
  • Knowing Kubernetes and container orchestration will an advantage
  • Proven experience working and supporting Hybrid cloud environments
  • Experience delivering products and features using Agile/Scrum methodologies.
  • knowledge of observability tools such as Prometheus, Grafana, Nobel9, or similar platforms.
  • At least 3-5 years of relevant experience focussed on: Operational ITIL support processes and managing platform support KPIs, Supporting enterprise-class storage HW refresh, patching and upgrades, capacity management tasks and participate and handle performance troubleshooting calls.
  • Hands-on experience leading storage data-migration projects as technical SME, and handling escalations as SME
  • Experience with infrastructure, network, or security issues troubleshooting.

Benefits

  • Flexible Work Arrangements: Hybrid
  • Hazardous Material(s): None
  • Required Skills: Availability Management, Capacity Management, Change Controls, Configuration Management (CM), Design Applications, Incident Management, Information Technology (IT) Infrastructure, IT Service Management (ITSM), Software Configurations, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, System Administration, System Designs

Requirements Summary

7-10 years of IT technical experience, 4-5 years of experience in support and engineering role, experience with AWS Cloud, IaC technologies, and scripting languages