Senior Manager, People Operations, North Asia

We are seeking a Senior Manager, People Operations, North Asia to oversee HR operations in Japan & Korea and manage regional/local HR projects. The successful individual will leverage their proficiency in People Operations, North Asia and have a growth mindset to stand taller together and open mindset to embrace changes.

Requirements

• Align local/regional objectives with global priorities.
• Act as the HR Operations subject matter expert for local/regional HR services with a key focus on employee experience, managing HR operations (both offshore and in-house) to ensure best-in-class service delivery.
• Review SNOW Tickets/Trend Analysis to help identify opportunities to enhance customer-centricity, improve effectiveness, and increase efficiency.
• Proactively manage and review the performance effectiveness of service providers, with a mindset to continuously seeking improvements.
• Manage and improve employee experience alongside employee lifecycle, especially during key stages (onboarding, mobility, separation, etc.).
• Continuously review and initiate improvements to internal HR processes, practices, systems and communications towards enhancing operational and service excellence.
• Ensure all HR operations policies and processes are documented and updated accordingly.
• Be the key process/functionality owner for some of the fundamental HR systems (Workday Core Module, PeopleDoc - Documentation management, Audit & Compliance - data integrity, ServiceNow, etc) to drive digitalization.
• Foster compliance with employment regulations by driving relevant compliance initiatives, closely monitoring legislative changes.
• Act as an advisor to HR community on employment compliance and regulatory matters.
• Manage government employment reporting and requirements.
• Ensure accurate and up-to-date employee data, conduct regular checks.
• Ensure all process execution and system adhere to our regional/local data privacy policy.
• Coordinate internal and external HR audits.
• Manage a team of 5-6.
• Inspire and guide a growing team, foster a culture of transparency, collaboration, inclusion and innovation.