Senior Manager ServiceNow Architect

We're seeking a Senior Manager ServiceNow Architect to lead our ITSM architecture and platform strategy. As a seasoned expert in the ServiceNow ITSM suite, you'll drive architectural innovation, steer cross-functional teams, and ensure seamless enterprise system integrations.

Requirements

• 8+ years of experience with ServiceNow, including 5+ years in architecture or platform leadership role
• Proven experience architecting and delivering ServiceNow ITSM solutions at an enterprise level
• Strong background in ServiceNow platform architecture, development, and governance
• Hands-on experience with integration technologies (e.g., REST/SOAP APIs, MID Server, Integration Hub, etc.)
• Solid understanding of ITIL processes and frameworks; ITIL v4 certification preferred

Benefits

• 401(k) plan with a generous company match and an automatic retirement contribution
• Comprehensive medical, prescription drug, dental, and vision coverage
• Three weeks of paid vacation, along with paid company holidays
• Paid sick leave, employee assistance, and wellness incentive programs
• Life insurance and disability coverage
• Voluntary benefits, including options for legal, pet, home, and auto insurance
• Generous birth/adoption and parental leave benefits, as well as adoption assistance
• Tuition reimbursement program
• Spot performance bonus opportunities