ServiceNow

Senior Manager, Software Engrg Mgmt

Senior Manager, Software Engineering Management at ServiceNow, Santa Clara. Lead AI Agents teams, manage engineers, drive product innovation. Requires 12+ years software dev, AI expertise, team management. Competitive benefits included.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
December 5, 2025

Join ServiceNow as a Senior Manager, Software Engrg Mgmt, and contribute to the development of a transformative product that is reshaping how businesses leverage AI to solve real-world problems. Lead and mentor a team of engineers, collaborate with other teams, and work on delivering high-quality solutions. The role involves managing multiple teams, leading project execution, and ensuring customer satisfaction. As a member of the AI Agents team, you will be part of a dynamic and forward-thinking group that thrives on solving complex challenges and pushing boundaries.

Requirements

  • 12+ years of software development experience or master's degree and 8 years of experience
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Experience in managing multiple engineering teams or a larger team
  • Experience in building new products that use AI/ML
  • Experience in Backend technologies such as Java
  • Experience in Frontend technologies such as JavaScript, React, AngularJS
  • Advanced understanding of software design, development, testing, and problem-solving
  • Strong background in distributed systems design and development
  • Experience working in a DevOps environment

Benefits

  • Health plans
  • Flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs

Requirements Summary

12+ years of software development experience, experience in AI, and experience in managing multiple engineering teams