Merlin Entertainments

Senior PA Specialist

ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 24, 2025

Merlin Entertainments is seeking a Senior People Advisor and Employee Relations Specialist to be the go-to partner for employee-related matters in North America. The role involves employee relations, HR operations support, and process improvement within a shared services team. The ideal candidate will be a strong communicator and problem-solver, balancing empathy with accountability.

Requirements

  • 3–5 years of HR experience
  • Strong Employee Relations and HR Ops exposure
  • Experience with ServiceNow (or similar systems)
  • Trusted advisor with a balance of empathy and accountability
  • Strong communication, collaboration, and problem-solving skills
  • Ability to stay calm under pressure and maintain positivity

Benefits

  • Competitive Pay
  • Global Family Environment
  • Growth and Collaboration Opportunities
  • Fun and Dynamic Culture

Requirements Summary

3-5 years of HR experience, ServiceNow experience preferred. Strong communication & problem-solving skills are a must, plus empathy