Senior Platform Architect

As a Senior Platform Architect, you will be responsible for helping customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. You will work with customers to provide a technical architecture designed for long-term success and be a technical expert across multiple engagements. You will also develop relationships with technical and business leaders at the customer site and support the sales effort by scoping and estimating the engagement and change orders.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• 8+ years progressive experience as part of a professional services organization
• Experience with customer implementations of ServiceNow HR Service Delivery (HRSD) and Customer Service Management (CSM)
• Management consulting experience
• Ability to travel up to 80%
• Creativity with comfort running programs independently within a 'startup-paced' environment
• Success driving complex issues through analysis and resolution
• ServiceNow certifications in aligned workflow
• Large program experience leading architecture and design
• Enterprise architecture experience
• Cloud application technology experience

Benefits

• Base pay range of $121,700 - $213,000
• Equity (when applicable)
• Variable/incentive compensation
• Benefits
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs