ServiceNow

Senior Platform Architect

Join ServiceNow in Austin as a Senior Platform Architect. Leverage 8+ years of experience in HRSD and CSM to design impactful solutions. Competitive salary and growth opportunities.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Human Resources Service Delivery
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Customer Service Management
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Certified Implementation Specialist - Human Resources

Job description

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Posted on:
 
July 28, 2025

Join ServiceNow as a Senior Platform Architect to help customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. You will work with customers, partners, and internal team members to provide successful customer solutions.

Requirements

  • 8+ years progressive experience as part of a professional services organization
  • Experience with customer implementations of ServiceNow HR Service Delivery (HRSD) and Customer Service Management (CSM)
  • Management consulting experience

Benefits

  • Competitive salary
  • Benefits package
  • Opportunities for professional growth and development

Requirements Summary

8+ years of experience in professional services, management consulting, and customer implementations of ServiceNow HR Service Delivery and Customer Service Management