NewRocket

Senior Platform Architect (SAMPro)

Senior Platform Architect (SAMPro) at NewRocket. Design enterprise asset-management implementations using ServiceNow SAM Pro. 5+ yrs ITAM experience, license/compliance expertise required. Remote-first, AI-first partner.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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Discovery
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Governance, Risk, and Compliance
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IT Asset Management
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IT Operations Management
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Hardware Asset Management
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Software Asset Management
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Certified System Administrator

Job description

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Posted on:
 
November 3, 2025

NewRocket is seeking a Senior Platform Architect to design, lead, and optimize enterprise-scale asset-management implementations using ServiceNow SAM Pro. The ideal candidate will have 5+ years of experience implementing ServiceNow ITAM and a strong understanding of software-license models, entitlement management, and compliance reconciliation.

Requirements

  • 5+ years of hands-on experience implementing ServiceNow ITAM
  • Proven knowledge of software-license models, entitlement management, discovery normalization, and compliance reconciliation
  • Experience designing integrations between ServiceNow ITAM and external data sources (SCCM, Flexera, Snow, Jamf, Azure AD, AWS)
  • Strong understanding of CMDB architecture and data governance principles
  • ServiceNow certifications preferred: CIS-SAM, CIS-HAM, CIS-ITSM, CAD, CSA
  • Familiarity with ITOM Discovery, ITFM, FinOps, and AI/Automation Engine capabilities
  • Excellent stakeholder-management and communication skills
  • A consultative mindset with a focus on delivering measurable business outcomes and sustainable cost control

Benefits

  • Flexible, remote-first culture built on trust, learning, and innovation
  • Opportunity to shape the future of intelligent asset management as part of an AI-first ServiceNow Elite Partner
  • Collaborative environment with cross-disciplinary experts in ITOM, AI, and FinOps

Requirements Summary

5+ years of ServiceNow ITAM experience, strong understanding of software-license models and compliance reconciliation, excellent stakeholder-management and communication skills