ServiceNow

Senior Principal Inbound Product Manager - Digital Learning

Senior Principal Inbound Product Manager - Digital Learning at ServiceNow (Addison, TX). Lead AI-driven learning solutions using Now Platform expertise. 12+ yrs PM, e-learning, SaaS background required. Competitive benefits included.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
Department - JobBoardly X Webflow Template
Incident Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 13, 2025

We're looking for a motivated Product Manager to drive innovative, user-centric solutions in the realm of digital learning and growth. The ideal candidate will have experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.

Requirements

  • 12+ years of Product Management experience
  • Experience in e-learning products
  • Hands-on experience with development and management of consumer-focused digital products
  • Ability to lead and influence business and technical teams in a matrixed environment
  • Familiarity with SaaS and/or cloud-based solutions, particularly in the context of educational technology
  • Background in software development, software testing, or technical consulting, including experience with the Now Platform and other ServiceNow applications
  • Well-versed in agile methodologies and tools—including Confluence, Jira, Slack—and experience working in an agile/scrum environment
  • Experience working for leading SaaS companies with a diverse customer base spanning small business owners, SMBs, and enterprises
  • Ability to manage stakeholder relationships effectively, internally and externally, especially with educators and trainers
  • Ability to effectively communicate to diverse groups of stakeholders, including technical teams, educators, and executive leadership

Benefits

  • Health plans
  • Flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs

Requirements Summary

12+ years of Product Management experience, e-learning products experience, and hands-on experience with consumer-focused digital products