ServiceNow

Senior Principal Platform Architect- Banking

Join ServiceNow as a Senior Principal Platform Architect in Toronto. Lead digital transformation, drive strategic projects, and leverage ServiceNow expertise. 12+ years required.

ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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Governance, Risk, and Compliance
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Integration Hub
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
September 15, 2025

ServiceNow is seeking a Senior Principal Platform Architect to guide customers through their digital transformation journey. The role focuses on leading solutioning, scoping (where required), and driving successful delivery of strategic projects involving ServiceNow. This position involves advising senior stakeholders, ensuring alignment between business objectives and technology, and establishing governance frameworks. It’s a pivotal role within the Customer Outcomes team, serving as a key contributor to the platform and its overall strategy.

Requirements

  • Act as an expert across ServiceNow's largest most strategically important accounts
  • Build strong relationships with customer technical and business leaders
  • Actively collaborate with GTM, Delivery, and other joint teams
  • Provide thought leadership and best practices
  • Manage technical governance and service delivery
  • Serve as a technical expert in multiple engagements

Requirements Summary

12+ years of professional services exp. Experience with ServiceNow and related AI integration is vital. Strong ServiceNow certifications & industry domain expertise are desired