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Marsh McLennan
Technical Support Manager
Join Marsh McLennan as a Technical Support Manager in Washington, PA. Lead a global team, enhance ServiceNow operations, and enjoy professional growth.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 12, 2025
NERA Economic Consulting is seeking a Technical Support Manager to lead the global Technical Support team. The role involves enhancing service levels, improving operational stability, and inspiring the team to deliver extraordinary results.
Requirements
- Proven experience in a managerial role within a customer-service oriented environment
- Strong analytical and problem-solving skills, with the ability to work independently
- Exceptional communication skills and a desire to take ownership of tasks
- A four-year university degree or equivalent work experience
- Technical proficiency in hardware, operating systems, and enterprise technology, including ServiceNow
Benefits
- Professional development opportunities
- Interesting work
- Supportive leaders
- Vibrant and inclusive culture
- Range of career opportunities
- Benefits and rewards to enhance your well-being
Requirements Summary
4-year university degree or equivalent work experience, proven experience in a managerial role, technical proficiency in hardware, operating systems, and enterprise technology
