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ServiceNow
Senior Problem Manager
Join ServiceNow in Dublin as a Senior Problem Manager. Leverage your 3+ years of Problem Management experience to drive root cause investigations and collaborate across teams. Competitive salary and benefits offered.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
Change Management
IT Service Management
Problem Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 29, 2025
As a Senior Problem Manager, you'll identify and remediate problems within our customer cloud, drive root cause investigations, and collaborate with cross-functional stakeholders to manage known errors and drive remediation.
Requirements
- At least 3 years of experience with Problem Management or a closely related field (program, project, release, change management)
- Previous experience supporting Software as a Service (SaaS), Platform as a Service (PaaS), or Infrastructure as a Service (IaaS) for enterprise customers
- Ability to effectively communicate across all organizational levels
Benefits
- competitive salary
- benefits
Requirements Summary
3+ years of Problem Management experience, previous experience with SaaS/PaaS/IaaS, and strong communication skills
