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Datacom
Senior Project Manager - ServiceNow - Fixed Term
Consulting
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Configuration Management Database
Governance, Risk, and Compliance
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 21, 2025
Datacom is migrating customers from Cherwell to ServiceNow and is looking for a Senior Project Manager to lead end-to-end transitions. This role involves ensuring a secure, repeatable and minimally disruptive migration, managing release coordination, and driving the adoption of ServiceNow across multiple customers. They emphasize agility and employee wellbeing within a small, dynamic organization.
Requirements
- 7+ years of project/programme delivery experience
- Proven senior PM experience managing complex IT platform migrations
- Direct experience with ServiceNow implementations and/or tool migrations (Cherwell migration experience highly desirable)
- Strong release/cutover management experience
- Excellent stakeholder management and customer-facing communication skills
- Solid understanding of ITSM, CMDB concepts and platform governance
- Demonstrable planning, risk management and decision-making under pressure
Benefits
- Social events
- Chill-out spaces
- Remote working
- Flexi-hours
- Professional development courses
Requirements Summary
7+ years of project delivery experience, demonstrated Senior PM skills, and ServiceNow migration experience. Strong release/cutover and stakeholder management skills
