Senior Project Manager

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We pride ourselves in being the bridge between Business and IT, and the role of the Project Manager is critical in ensuring that the communication bridge is clear between the client, partners, vendors and most importantly within our internal team.

Requirements

• Minimum 5 to 10 years of project management experience
• Project Management certification such as PMP, PRINCE2, or CITPM is required
• Strong communication and influencing skills
• PM experience in deploying technical solutions and especially cloud solutions. AWS, Azure, Government Commercial Cloud (GCC) is a definite advantage
• Experience in Healthcare and Public Sector projects is a plus
• Business user and/or technical understanding especially around Contact Centre related solutions such as Voice/Screen Recording, Telephony, WFM, QM, Speech Analytics, Chatbot, LiveChat, Whatsapp, Email, CRM (MS dynamics, Salesforce, ServiceNow) etc
• One who pride him/herself in always learning something new
• One who are active in sports or competitive in nature

Benefits

• Training and Development
• Discretionary Yearly Bonus & Salary Review
• Healthcare Coverage based on location
• 15 days Paid Annual Leave (excluding Bank holidays)