Senior QA ServiceNow Administrator

GovCIO is seeking a detail-oriented Senior QA ServiceNow Administrator to optimize the platform and ensure high-quality system performance. This hybrid remote position involves configuration, maintenance, and improvement of the ServiceNow platform, along with the development and execution of QA strategies. The role will be critical in enabling smooth operations and collaboration between IT and business teams.

Requirements

• Administer, configure, and maintain the ServiceNow platform.
• Develop and implement custom applications and workflows using ServiceNow Studio and Flow Designer.
• Develop and maintain test cases, scripts, and scenarios for validating ServiceNow functionality.
• Conduct regression testing for new releases and patches.
• Conduct functional and end-to-end testing of workflows, forms, business rules, and integrations.

Benefits

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform
• Training, Education and Certification Assistance
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment