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ServiceNow
Senior Research Engineer/Scientist
Senior Research Scientist - AI Agent Reliability at ServiceNow, Montreal. Lead research on AI agent safety/robustness for enterprise platform. Ph.D. ML/CS required, 2+ years research experience, Python/Java skills.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
Predictive Intelligence
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 2, 2025
Join ServiceNow as a Senior Research Scientist specializing in AI Agent Reliability to contribute to research initiatives aimed at strengthening the robustness, safety, and resilience of AI agents operating in enterprise environments.
Requirements
- Conduct fundamental and/or applied research on the reliability, robustness, and safety of AI agents
- Contribute to the team's high-impact research projects
- Collaborate with internal product and engineering teams to integrate research advances into the ServiceNow platform
- Actively engage with the broader research community through publications, conferences, and open-source contributions
- Stay informed about advances in agent architectures, security, safety, governance, and responsible AI
Requirements Summary
Ph.D. in machine learning, computer science, artificial intelligence, or a related field; 2+ years of experience in fundamental or applied research; strong software engineering skills in Python, Java, JavaScript, or R
