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Lloyds Banking Group
Senior Service Engineer
Join Lloyds Banking Group in Leeds as a Senior Service Engineer. Leverage ServiceNow expertise to resolve complex issues, enjoy 30 days holiday, and a 15% pension.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 28, 2025
Join our dynamic team as a Senior Technical Application Service Specialist and play a pivotal role in shaping the future of our customer experiences.
Requirements
- Subject Matter Expertise: Resolve complex service issues and handle customer concerns.
- Technical Troubleshooting: Diagnose and resolve hardware, software, and network issues.
- Knowledge of ITSM Tools: Experience with ServiceNow and Jira.
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes, including free shares
- Benefits you can adapt to your lifestyle
- 30 days’ holiday, with bank holidays on top
- Wellbeing initiatives and generous parental leave policies
Requirements Summary
Technical troubleshooting, ITSM tools experience, and strong problem-solving skills
