Senior Service Owner (m/f/d)

At BASF Digital Hub Madrid, we develop innovative digital solutions for BASF, create new exciting customer experiences and business growth, and drive efficiencies in processes, helping to strengthen BASF ́s position as the digital leader in the chemical industry.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Minimum of 4 years of experience in software development and support roles.
• Minimum of 3 years of experience leading support teams.
• Experience in working with cross-functional teams.
• Proficiency in software development frameworks such as.NET, Java, or Node.js. Expertise in Python.
• Experience in providing technical support for mission-critical applications.
• Experience with cloud platforms, particularly Azure. Ability to design, implement, and manage cloud infrastructure for software applications.
• Experience with Terraform for provisioning and managing infrastructure. Ability to write and maintain modular, reusable, and scalable Terraform code.
• Experience designing and implementing solutions to automate the development and release cycle of software applications using CI/CD pipelines. Familiarity with GitHub Actions
• Experience with ServiceNow for IT service management, including incident, problem, and change management.
• Experience with monitoring tools and practices to ensure platform reliability and performance.
• Proven experience working in Agile environments, including Scrum or Kanban. Ability to collaborate effectively with cross-functional teams.
• Capacity to troubleshoot complex technical issues and provide innovative solutions.

Benefits

• A secure work environment because your health, safety and wellbeing is always our top priority.
• Flexible work schedule and Home-office options, so that you can balance your working life and private life.
• Learning and development opportunities
• 23 holiday days per year
• 5 additional days (readjustment)
• 2 cultural days
• A collaborative, trustful and innovative work environment
• Being part of an international team and work in global projects
• Relocation assistance to Madrid provided