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Auxis
Senior ServiceNow Administrator
Join Auxis as a Senior ServiceNow Administrator in Bogotá. Enhance the ServiceNow platform, lead automation projects, and ensure ITSM compliance. 5+ years required.
Consulting
Senior
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Change Management
Human Resources Service Delivery
IT Operations Management
IT Service Management
Integration Hub
Security Operations
Service Portal
Virtual Agent
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 18, 2025
We are seeking a Senior ServiceNow Administrator to support and enhance our client’s ServiceNow platform in collaboration with Auxis teams and internal stakeholders.
Requirements
- Administer, configure, and maintain the ServiceNow platform to ensure optimal performance and user experience.
- Develop and deploy workflows, business rules, UI policies, client scripts, and integrations to support business processes.
- Lead and support projects involving automation, Virtual Agent (chat), integrations, and emerging ServiceNow capabilities.
- Monitor platform health, perform upgrades, patching, and ensure compliance with ITSM/ITIL best practices.
- Troubleshoot and resolve complex platform issues promptly.
- Provide technical guidance, documentation, and training to internal teams and end-users.
Benefits
- Exposure to additional ServiceNow modules (HRSD, ITOM, SecOps, etc.) is a plus.
- Supporting large enterprise environments and multi-team collaborations.
- Working with Agile methodologies and change management processes.
Requirements Summary
5+ years of hands-on experience as a ServiceNow Administrator or Developer, Strong expertise in ITSM modules, Excellent communication and collaboration skills
