Steampunk

Senior ServiceNow Administrator

Join Steampunk as a Senior ServiceNow Administrator in McLean, VA. Leverage ITSM and CMDB skills to enhance security processes. Benefits include health insurance and PTO.

ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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Configuration Management Database
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 30, 2025

Steampunk is seeking a Senior ServiceNow Administrator/Business Analyst to support a federal customer in modernizing the agency's information security program. The role requires a self-starter with experience applying ServiceNow to solve problems and improve processes. Responsibilities include designing and maturing CMDB, ITSM, and other modules; developing business process improvements; and supporting data loads and transformations. The ideal candidate will leverage ServiceNow to promote security automation and process improvement.

Requirements

  • Master's Degree or Bachelor's Degree
  • 5-10+ years of experience supporting Enterprise IT programs
  • Experience with Service Now modules (ITSM, CMDB, etc.)
  • Ability to obtain a US Government Security Clearance
  • Valid Technical Certification

Benefits

  • Comprehensive health insurance
  • Dental and vision insurance
  • Paid time off
  • Retirement plan
  • Employee assistance program

Requirements Summary

Master's or Bachelor's degree + 5-10+ yrs experience. 5-10+ years Enterprise IT support experience. A US government Security Clearance is required