Qualtrics

Senior ServiceNow Architect

Join Qualtrics in Provo, UT as a Senior ServiceNow Architect. Leverage 7+ years of ServiceNow expertise in ITSM & HRSM. Enjoy benefits like wellness reimbursement and hybrid work.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Configuration Management Database
Department - JobBoardly X Webflow Template
Governance, Risk, and Compliance
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 9, 2025

Join Qualtrics, a company that creates software for delivering exceptional frontline experiences, building high-performing teams, and designing products people love. As a Senior ServiceNow Architect, you will be part of a nimble team that's empowered to set aggressive goals and move fast to achieve them.

Requirements

  • 7+ years in ServiceNow administration or development with deep architecture knowledge
  • Experience in managing CSDM & establishing and maintaining Data Governance standards
  • Prior experience in implementing and augmenting the ServiceNow platform in the areas of ITSM and HR Service Management/Employee Center
  • Excellent communication and collaboration skills
  • Experience in leading, managing, or mentoring development teams
  • Problem-solving and strategic thinking capabilities
  • Experience running a lean organization that is focused on driving immediate impact
  • Relevant ServiceNow certifications highly desirable

Benefits

  • Experience Bonus Program
  • Wellness Reimbursement
  • Mental Health Benefit
  • Certification & Ongoing-Learning
  • The Qualtrics Hybrid Work Model

Requirements Summary

7+ years of ServiceNow experience, excellent communication and collaboration skills, and experience leading development teams