Our ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management systems. The IT service management system is critical and used both internally and externally with customers and third parties around the world.
Requirements
- Strong understanding of ServiceNow best practises
- Minimum 3 years of proven experience as a ServiceNow developer or consultant on medium to large scale ServiceNow Platforms with excellent communication skills
- Minimum 3 years of experience with common web and platform technologies (XML, JavaScript, JSON, HTML, CSS etc )
- Extensive experience in IT Service Management (ITSM)
- Experience with Field Service Management (FSM), Security incident Module (SIM) and HR Service Management (HRSD) is desirable
- Experience of working in a SaaS environment
- Ability to effectively communicate with all levels of the organization
- Be highly organized, meticulous, structured and methodical in delivery
- Ability to work using Agile methodologies
- Take full ownership of technical and business issues
Benefits
- hybrid working (2/3 days per week)
- Full-time