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Optimal Growth Technologies
Senior ServiceNow Developer
Senior ServiceNow Developer at Optimal Growth Technologies, Barcelona. Customize ITSM modules (Incident, Problem, Change, Service Catalog, Knowledge Management), manage upgrades, lead automation & integrations. Requires ServiceNow expertise. Offers 4-day week, visa sponsorship, tuition reimbursement.
Consulting
Senior
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
IT Service Management
Integration Hub
Knowledge Management
Service Catalog
ServiceNow Certifications (nice to have):
Certified Application Developer
Job description
Posted on:
December 11, 2025
Develop and customize ServiceNow applications and modules, including Incident, Problem, Change, Service Catalog, and Knowledge Management. Implement and manage ServiceNow upgrades, patches, and releases, ensuring minimal disruption to users.
Requirements
- Develop and customize ServiceNow applications and modules
- Implement and manage ServiceNow upgrades, patches, and releases
- Provide technical support and troubleshooting for ServiceNow-related issues
- Stay updated with the latest ServiceNow features, updates, and best practices
- Collaborate with other IT teams to ensure seamless integration and operation of ServiceNow with existing systems and processes
- Develop and enforce ServiceNow development standards, guidelines, and best practices
- Conduct regular code reviews and provide feedback to ensure adherence to standards and best practices
- Participate in the planning and execution of ServiceNow projects
- Provide training and guidance to end-users and other IT staff on ServiceNow functionalities and best practices
- Identify opportunities for process improvements and implement solutions to enhance the efficiency and effectiveness of ServiceNow services
- Respond to and resolve escalated support tickets related to ServiceNow in a timely and effective manner
- Develop and maintain ServiceNow automation scripts for routine administrative tasks
- Generate and analyze reports on ServiceNow usage, performance, and incidents
- Lead initiatives to enhance user adoption and effective utilization of ServiceNow tools
- Coordinate with ServiceNow support for issue resolution and service enhancements
- Participate in the development and enforcement of IT policies and procedures related to ServiceNow
- Ensure compliance with industry standards and regulatory requirements for ServiceNow services
- Identify and mitigate risks associated with ServiceNow implementations and customizations
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Requirements Summary
Strong experience in ServiceNow development, testing, and implementation
