Vodafone

Senior ServiceNow Developer (m/w/d) for Vantage Towers

Join Vodafone as a Senior ServiceNow Developer in Lisbon. Leverage your 5+ years of experience in CSM/ITSM to enhance the ServiceNow platform. Benefits include meal allowance and pension plan.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Customer Service Management
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IT Service Management
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Incident Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 17, 2025

Vodafone is seeking a Senior ServiceNow Developer to join their Vantage Towers Technology team. They are seeking a team player with a passion for innovation and sustainability in a dynamic, multicultural environment. The role involves designing, developing, and delivering enhancements and new capabilities on the ServiceNow platform, as well as collaborating with business stakeholders.

Requirements

  • Design, develop, and deliver enhancements and new capabilities on the ServiceNow platform.
  • Provide Level 3 technical expertise to resolve complex incidents and ensure platform performance, stability, and security.
  • Collaborate with business stakeholders to translate requirements into effective technical solutions.
  • Contribute to solution design reviews and mentor junior developers.

Benefits

  • Meal Allowance
  • Pension Plan
  • Life Insurance
  • Parking

Requirements Summary

5+ years in ServiceNow, strong skills in CSM/ITSM & JS/REST integrations. Bachelor’s degree in a related field. ServiceNow certifications are a plus