BlackRock

Senior ServiceNow Engineer, VP

Join BlackRock as a Senior ServiceNow Engineer, VP in Edinburgh. Design and implement ServiceNow solutions, ensuring best practices. Requires IT support experience. Benefits include flexible time off and education reimbursement.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Incident Management
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Integration Hub
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
October 1, 2025

BlackRock is seeking a Senior ServiceNow Engineer, VP, to design, develop, and implement ServiceNow solutions. The role involves understanding business requirements, translating them into technical solutions, and overseeing implementation. Collaboration with architects is key, and ensuring ServiceNow best practices, integration, and value tracking is required. The position also supports operational tasks, testing, documentation, and provides guidance to development teams.

Requirements

  • Experience in a customer-centric support role, preferably in IT services.
  • A detailed understanding of the user / business function, work process and key business outputs.
  • Experience of development life cycle methodologies.
  • Demonstrated ability to take initiative to identify the work required and either organizing, facilitating or performing the work.

Benefits

  • retirement investment
  • access to education reimbursement
  • comprehensive resources to support your physical health and emotional well-being
  • family support programs
  • Flexible Time Off (FTO)

Requirements Summary

Customer-focused support experience, understanding of the business process, development life cycle experience, and initiative are needed. ServiceNow certification or experience in IT systems admin are plus