GovCIO

Senior ServiceNow Platform Administrator

ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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IT Service Management
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Service Catalog
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 5, 2025

GovCIO is hiring a Senior ServiceNow Platform Administrator to support their USSS Network Operations and Security Center (NOSC) proposal. This role involves day-to-day administration, configuration, and maintenance of the ServiceNow environment to ensure optimal performance and alignment with business needs. The position is a hybrid remote position with a US citizenship requirement and a Top Secret Clearance clearance.

Requirements

  • 6+ years of experience administering the ServiceNow platform.
  • Strong understanding of ServiceNow modules, including ITSM, CMDB, and Reporting.
  • Experience with scripting (JavaScript, Glide, Flow Designer).
  • Familiarity with ServiceNow Update Sets, Scheduled Jobs, and Performance Analytics.
  • Understanding of ITIL principles and frameworks.
  • US citizenship required to acquire a Top Secret Clearance.

Benefits

  • Employee Assistance Program (EAP)
  • Corporate Discounts
  • Learning & Development platform
  • Training, Education and Certification Assistance*
  • Referral Bonus Program
  • Internal Mobility Program
  • Pet Insurance
  • Flexible Work Environment

Requirements Summary

Bachelor's degree + 6 yrs experience. ServiceNow admin skills, scripting, and understanding of ITIL. US citizenship is required for Top Secret Clearance