Senior Site Reliability Operations Analyst

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. This position is responsible for collaborating with cross-functional teams to proactively monitor, maintain, and enhance production systems, and ensuring prompt detection, triage, and resolution of production incidents.

Requirements

• Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science)
• 4 – 6 years of related experience
• Strong problem-solving skills, with a focus on identifying and resolving issues in real-time and improving systems proactively
• Ability to analyze system performance data and recommend solutions for optimization
• Excellent written and verbal communications skills to interact effectively with technical and non-technical stakeholders
• Ability to work cross-functionally, building relationships with various IT organizations and Operations
• Knowledge of Application support or testing experience
• Knowledge of Business and process analysis, or healthcare industry experience
• Experience with one or more of the following: Data analytics and BI tools, such as PowerBI, R, etc.
• Experience with one or more of the following: Operating Systems, such as Linux, Unix, Windows
• Experience with one or more of the following: Cloud platforms, such as AWS or Azure
• Experience with one or more of the following: Mongo DB, MySQL, Oracle Database Management System (DBMS), PL SQL, SQL Programming Language
• Experience with one or more of the following: IT Service Management tools, such as ServiceNow, Atlassian, BMC
• Experience with Microsoft Excel

Benefits

• Competitive pay
• Health insurance
• 401K and stock purchase plans
• Tuition reimbursement
• Paid time off plus holidays
• Flexible approach to work with remote, hybrid, field or office work schedules