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ServiceNow
Senior Software Engineer
Senior Software Engineer at ServiceNow, Santa Clara. Build CSM products using full-stack JavaScript/React. 4+ years required. AI/ML integration experience valued. Competitive benefits, 401(k) match, flexible PTO.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
Customer Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Customer Service Management
Job description
Posted on:
December 4, 2025
ServiceNow is looking for a full stack senior software engineer to join the Customer Service Management (CSM) team, where innovation meets collaboration! This is an exciting opportunity on a newly formed team building a new product from scratch!
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Experience integrating or working with AI/ML models (eg. LLM)
- 4+ years of experience full stack development with JavaScript, HTML, CSS.
- Passion for JavaScript and the Web as a platform, reusability, and componentization
- Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
- Experience with any of the modern UI frameworks like Angular, React
- Analytical and design skills
- Working knowledge and ability to use tools to assist with daily tasks (IDE, debugger, build tools, source control)
Benefits
- Health plans, including flexible spending accounts
- 401(k) Plan with company match
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs
Requirements Summary
4+ years of experience full stack development with JavaScript, HTML, CSS, and passion for JavaScript and the Web as a platform, reusability, and componentization
Apply now
Santa Clara
|
California
United States
Senior
In-Person
Full Time
140700-239200 USD/year
