Senior Software Engineer

ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers. We're looking for a Senior Software Engineer to join our team and help us build and optimize search experiences across our digital properties.

Requirements

• 5-8 years of combined experience in ServiceNow development and object-oriented programming (Java/JavaScript/Python)
• Advanced proficiency in JavaScript, Glide scripting, Business Rules, UI policies, and ServiceNow APIs
• Hands-on experience in implementing and optimizing ServiceNow Search capabilities (AI Search, Zing, Search Sources, etc.)
• Minimum 3 years of hands-on ServiceNow development experience
• Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
• Experience with any of the modern UI frameworks like Angular, React or Vue
• Proven experience integrating external AI models via REST/SOAP APIs
• Solid understanding of ITIL processes across Incident, Change, Request, and Problem Management
• ServiceNow certifications: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD)

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Equal Opportunity Employer
• Accommodations for candidates with disabilities
• Export Control Regulations compliance