ServiceNow

Senior Solution Consultant - Customer Industry Workflows

Join ServiceNow as a Senior Solution Consultant in Portland, OR. Leverage your 5+ years of pre-sales experience and Customer Workflows expertise to drive sales and deliver impactful demos. Enjoy flexible work options and a commitment to diversity.

ServiceNow Role Type:
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Sales
ServiceNow Modules:
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Discovery
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
July 29, 2025

As a Senior Solution Consultant, you will support product sales for Customer Workflows product sales, lead discovery workshops, and provide product demonstrations to align our solution with customer needs.

Requirements

  • 5 years of pre-sales solution consulting or sales engineering experience
  • 1-2 years of experience with Customer Service, Customer Experience, workflow, Field Service or BPM software
  • Ability to provide compelling presentations and product demonstrations both virtually and in person, with travel, when we get back to face-to-face meetings
  • Creative problem-solving skills with a flexible mindset and a desire to work in a fast-paced high growth organization
  • Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence

Benefits

  • Compensation is based on the geographic location in which the role is located and is subject to change based on work location
  • Work personae categories (flexible, remote, or required in office) assigned to ServiceNow employees depending on the nature of their work
  • Equal opportunity employer with a focus on inclusivity and diversity
  • Accommodations for candidates with disabilities or other needs

Requirements Summary

5+ years of pre-sales solution consulting or sales engineering experience, 1-2 years of experience with Customer Service, and ability to provide compelling presentations